Privacy Policy
Solace N Property Consultancy
Last Updated: [25Dec,2025]
1. Introduction
Solace N Property Consultancy (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, use our website, or request services related to residential real-estate sales in Bangalore.
By using our services or submitting your information, you consent to the practices described in this Policy.
This Policy is compliant with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).
2. Information We Collect
a. Personal Information
We may collect the following types of personal information:
Full Name
Mobile Number
Email Address
City / Location
Property preferences (budget, location, unit type, etc.)
Communication preferences
b. Automatically Collected Information
When you visit our website (if applicable), we may automatically collect:
IP address
Browser type, device details
Pages viewed
Time spent on website
Referral source
c. Communication Data
Since we use WhatsApp as one of our communication channels, we may store communication details exchanged through WhatsApp chats, subject to WhatsApp’s own privacy policies.
3. How We Use Your Information
We may use your information for:
Responding to property enquiries
Sharing project details, floor plans, brochures, and pricing
Scheduling site visits
Coordinating with real estate developers
Customer support and follow-up
Improving our services and communication
Sending updates, offers, and informational content (with your consent)
Complying with legal and regulatory obligations
We do not sell your personal information to unaffiliated third parties.
4. Information Sharing
We may share your information with:
a. Real Estate Developers
Only for projects you have shown interest in, for:
Follow-up
Booking assistance
Site visit coordination
b. Service Providers
Such as:
Marketing agencies
CRM platforms
WhatsApp Business tools
Website or advertising partners
c. Legal Authorities
If required by law, regulation, or court order.
We ensure that all partners follow reasonable confidentiality and security practices.
5. WhatsApp Communication
By providing your mobile number, you consent to receiving communication from us through WhatsApp, including:
Project details
Follow-ups
Site-visit coordination
Promotional updates
You may opt-out at any time by messaging “STOP” or contacting us through our support email.
6. Cookies and Tracking Technologies
If your website uses cookies, they may help us:
Analyze traffic
Enhance site performance
Improve user experience
You may disable cookies through your browser settings, though some features may not function properly.
7. Data Security
We implement reasonable security practices, including technical and organizational measures, to protect your information against unauthorized access, alteration, disclosure, or destruction, as required under the IT Act 2000 and SPDI Rules.
However, no electronic method is completely secure, and we cannot guarantee absolute protection.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this Policy
Meet legal or regulatory requirements
Support customer relationships
9. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data (subject to legal requirements)
Withdraw consent for communication or marketing
Request details about how your data is used
To exercise these rights, contact us via the email below.
10. Third-Party Links
Our website or communications may include links to third-party sites (e.g., developer websites).
We are not responsible for the privacy practices or content of those external sites.
11. Policy Changes
We may update this Privacy Policy from time to time.
Changes will be posted on our website with an updated “Last Updated” date.
12. Contact Information
If you have questions or requests related to this Privacy Policy, you may contact us at:
Solace N Property Consultancy
Address: 112, C S B Layout, Kasavanahalli, Sarjapur Road, Bangalore – 560035
Email: crm@solnprop.com
Phone: +91 8105299161
Website: [Insert Website URL]